Client Satisfaction

Our top priority is client satisfaction, achieved through our guaranteed professionalism and high quality.

In order to maintain and exceed the high quality levels that our clients have become used to, we look at each project as a process integrating complementary parts. Our workflow is based on the cooperation that our team establishes with the client. We ensure that the available resources, specialist skills, and in-house staff and freelancer's expertise work in synergy to exceed our clients’ expectations.

At Metafrasi™ we are committed to meeting quality criteria at every stage of the translation process: from the moment we receive your texts through to their translation and revision. Our aim is to provide a target language text that rivals the quality of the original text in language, style and content.

We are aware of the speed at which markets, and therefore our clients, move, so we have developed a working method to respond in real time and streamline the management of every job, including very large and/or multilingual projects.

Privacy

Confidentiality, safety, and protection of data are the benchmarks of all the production processes, forms of communication, and workflow of the MetafrasiTM  team.

Each translation project is treated and completed as strictly confidential and privileged. Our in-house team and freelancers (translators, editors and linguists) sign a confidentiality agreement for client protection.